Case Management, Referral, and Service Coordination- 20 Hours

LEARNER OBJECTIVES

  • Differentiate case management from counseling
  • Identify two reasons why case management as effective as an adjunct to co-occurring disorders treatment
  • Identify the five core functions of treatment professionals using case management
  • Identify the skills necessary for professionals to provide effective case management services
  • Identify common causes for the breakdown of service coordination
  • Understand a history of case management
  • Define the various models of case management and describe how they are used with persons with co-occurring disorders
  • Identify the eight principles of case management
  • Effectively identify service gaps and establish and maintain relations with agencies and governmental entities who can address these unmet needs
  • Identify information to be shared with referral sources and necessary documentation and/or releases to provide that information
  • Evaluate the outcome of the referral
  • Use clear and specific language that increase the likelihood of client follow through with the referral
  • Establish realistic treatment and recovery expectations with the client
  • Develop relationships with agencies in order to enhance case finding activities
  • Differentiate between the services required during pretreatment, treatment and aftercare
  • Define the three interorganizational models of case management used in the community context
  • Identify ways to effectively evaluate quality of care in case management programs
  • Effectively identify clients who have "special needs"
  • Identify the ways that each of the special needs impact the delivery of case management services
  • Identify referral resources in their communities
$60.00 for 90 days
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