ACA Preapproved for 5 Points

Contact Hours: 2

Based on Counselor Toolbox Episodes 147 and 148

Instructor: Dr. Dawn-Elise Snipes


  • Define Serotonin Syndrome
  • Explore the drug interactions that often cause serotonin syndrome
  • Explore risk factors for serotonin syndrome
  • Discuss why mental health clinicians need to know about serotonin syndrome
  • Learn about treatment for serotonin syndrome
  • Explore common communication errors which can lead to medical errors in multidisciplinary teams


  • Identify types of medical errors common in counseling and a comprehensive integrated system of care
  • Discuss pain assessment and management techniques and how pain influnces the comprehensive treatment process
  • Identify common documentation and communication errors in counseling and among multidisciplinary teams which may lead to medical errors

This medical errors course has been approved by the Florida Board for Mental Health Counseling, Marriage and Family Therapists and Licensed Clinical Social Workers as well as by  NAADAC.


  • Assist the clinician in understanding the array of problems considered "medical errors"
  • Help the clinician identify effective preventative and intervention measures to reduce the liklihood of a medical error
  • Inform clinician about the array of medical, mental health and substance abuse diagnoses which have simmilarities
  • Assist the clinician in being able to accurately differentially diagnose and/or refer as needed for further testing.
  • Inform the clinician about different categories of drugs and their impact on a fetus
  • Discuss the appropriate way to address domestic violence issues and the impact of domestic violence issues left unattended.

Instructor: Dr. Dawn-Elise Snipes, PhD, LMHC, CRC,


  • Identify medical errors common in a comprehensive integrated system of care including pain management
  • Discuss how pain influences the comprehensive treatment process
  • Identify causes of errors
  • Describe effects of medical errors on the wellbeing of the patient and family
  • Identify common documentation and communication errors in multidisciplinary teams
  • Offer a definition of "medical error" as described by the institute of medicine
  •  Identify the factors that must be included in a credible root cause analysis
  •  Identify major signs and symptoms of a medical emergency
  •  List pharmacological components of pain management
  • Describe other interventions designed to prevent harm and to protect patient safety commonly utilized by therapists



1. Describe why strategic planning for medication safety is vital to all healthcare organizations

2. Identify the seven components necessary in a strategic plan for medication safety

3. Identify who should be involved in the medication safety planning process

4. Identify the processes that will assist participants in making appropriate judgments and decisions

5. Identify goals, communicate relevant changes in processes and procedures and evaluate progress towards goals

6. Initiate process assessments to identify areas needing safety improvements

7. Understand what the various stakeholders and contributors have to offer

8. Identify the 10 Key Elements of the Medication Use System and ways they can be promoted in the students own work setting

9. Identify the purpose of system redundancies

10. Identify error-prone processes in their organization

This course is still pending approval by the Florida Board of Mental Health, but is approved by most other bodies i.e. NAADAC

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